Terms of Service
Effective date: 2026-07-14
These Terms of Service (the "Terms") govern access to and use of the classroom.now platform and website (together, the "Service"). Please read them carefully.
1. Who we are
The Service is operated by Universal Smart Solutions s.r.o., with its registered office at Drahelčická 166, 252 18 Úhonice, Česká republika, company ID 01442023 ("we", "us"). You can reach us at hello@classroom.now.
2. Acceptance of these Terms
By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a company or another organization, you confirm that you are authorized to bind that organization, and "you" also refers to it.
If your organization has a separate written agreement with us (such as a master services agreement or an order form), that agreement prevails over these Terms wherever the two conflict.
3. The Service
classroom.now is a training platform: organizations plan and run live training sessions, provision hands-on lab environments, manage compliance training, and buy and sell training through a marketplace. The features available to you depend on the subscription plan and on the role your organization assigns to you.
4. Accounts
You must provide accurate registration information, keep your credentials confidential and promptly notify us of any suspected unauthorized use. You are responsible for activity that happens under your account.
If your account was created or is managed by your employer or a training provider, that organization's administrators may manage, suspend or remove your account and may access training records connected to it, in line with that organization's own policies.
5. Acceptable use
When using the Service, you must not:
- use the Service in violation of applicable law or for any unlawful purpose;
- probe, scan or test the vulnerability of the Service, disrupt its operation, or circumvent authentication or access controls;
- upload content that is unlawful, infringes third-party rights, or contains malware;
- use lab environments for anything other than the training exercise they were provisioned for — in particular not for cryptocurrency mining, attacks on third-party systems or hosting unrelated workloads;
- scrape the Service, resell access to it, or share individual accounts between multiple people.
6. Your content
You (or your licensors) retain all rights to the content you upload to the Service — courses, materials, assessments, recordings. You grant us a worldwide, non-exclusive license to host, process, transmit and display that content solely as needed to provide the Service.
You are responsible for having the necessary rights to the content you upload. We may remove content that violates these Terms or applicable law.
7. Marketplace content
Courses and other offerings on the marketplace are provided by their respective training companies, lecturers and authors, who are responsible for their content, accuracy and delivery. A marketplace purchase may be subject to additional terms stated in the listing.
8. Fees and payment
Paid features are charged according to the applicable price list, order form or marketplace listing. Unless stated otherwise, prices exclude VAT. If invoices remain unpaid after a reminder, we may suspend the affected services until payment is received.
9. Data protection
How we handle personal data is described in our Privacy Policy. Where an organization uses the Service to manage its own training records, that organization is the data controller for those records and we process them on its behalf under a data processing agreement. Privacy
10. Availability and changes to the Service
We work to keep the Service available and performant, but — unless a separate service level agreement says otherwise — we do not guarantee uninterrupted availability. Planned maintenance is announced in advance where reasonably possible.
The Service evolves: we may add, change or retire features. During a paid subscription term we will not materially reduce the core functionality you have paid for without offering a reasonable remedy.
11. Intellectual property
The Service — including its software, design and branding — is owned by us or our licensors and is protected by intellectual property law. These Terms grant you no rights to it beyond the right to use the Service as described here.
12. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Training content does not constitute professional advice.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect or consequential damages, loss of profits or loss of data, and our total aggregate liability arising from or related to the Service is limited to the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Term and termination
You may stop using the Service at any time and may delete your account as described on the account & data deletion page. Account deletion
We may suspend or terminate access to the Service in the event of a material breach of these Terms — where the breach is remediable, after notice and a reasonable opportunity to remedy it.
Upon termination of a subscription, your organization can export its data within the window offered by its plan; afterwards, data is deleted or anonymized as described in the Privacy Policy.
15. Changes to these Terms
We may update these Terms from time to time. We will announce material changes in advance — via the Service or by email — before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of Česká republika / Czech Republic. Disputes will be resolved by the courts of věcně a místně příslušné soudy České republiky, unless mandatory law provides otherwise. If you are a consumer, the mandatory consumer protection rules of your country of residence remain unaffected.
17. Contact
Questions about these Terms? Write to us at hello@classroom.now